Apple Device
Open the My Audibel app. You’ll then be prompted to set up. Tap Get started to begin.
- Review the terms of use: This includes End User License Agreement and privacy policy. Tap Accept to continue.
- Connect your hearing aids. Follow the prompts to set up and connect your hearing aids with the app:
- Ensure your hearing aids are charged and powered ON.
- Tap Continue.
- Once the app finds your hearing aids, a congratulations message appears. Tap Continue.
- If the app cannot locate your hearing aids, ensure Bluetooth is ON and the hearing aids are paired to the device. Return to STEP TWO: Connect your hearing aids to your compatible device.
- Sign into the app. Create an account:
- Provide an active email address.
- Create a password following the guidelines and sign in.
- Get onboarded. The app will show a short series of permission screens:
- Read the descriptions.
- Tap Allow or Continue.
- Review the app home screen overview and get to know the key features.
- Tap Got it.
If the app cannot locate your hearing aids, ensure Bluetooth is ON and the hearing aids are paired to the device. Return to STEP TWO: Connect your hearing aids to your compatible device.
You’re all set to start using your app.
Android Device
If more than one hearing aid is found, you will see a list. (If you wear 2, both a left and right will appear.) Select the box(es) next to your hearing aids. Tap CONNECT.
NOTE: Pairing can still be done through the Bluetooth menu of your device, if you prefer.
Once your hearing aids are confirmed, a congratulations message appears. Tap CONTINUE.
- Sign into the app. Create an account:
- Provide an active email address.
- Create a password following the guidelines and sign in.
- Get onboarded. The app will show a series of permission screens:
- Read the descriptions.
- Tap ALLOW or CONTINUE.
- Review the app home screen overview and get to know the key features.
- Tap GOT IT.
You’re all set to start using your app.